Terms and Conditions

These terms and conditions apply to the purchase in the online store www.condorworld.eu. The conditions specify and clarify the rights and obligations of the seller, which is Doc.Ing.Miloš Koch, PhD., ID 14632039, based in Brno, Hvězdárenská 8, 00 and 616 ZIP buyer. The seller is a VAT payer. All contractual relations are concluded in accordance with Czech law. If a contracting party to the buyer / consumer, the trade relations not the Civil Code (no. 40/1964 Coll.) And the Consumer Protection Act (no. 634/1992 Coll.).

In the event that any provision of these terms and conditions is invalid under the Act does not affect the validity of the remaining provisions of these business conditions. They shall remain valid and enforceable according to its terms. Any invalid provision is replaced with the wording of the law.


The object of sale at this online store are exclusive license to use supplements / Scenery own production of computer program for Condor Soaring Simulator (the Condor) third parties, accessible from www.condorsoaring.com. Condor program is not included. The buyer must purchase the software separately. Without him, there are products offered functional.


Supplier / seller - is a person who at the conclusion of the contract acts in a commercial or other business activity. It is a businessman who, directly or through other business supplies buyer with products or services.

The buyer / consumer - the person who at the conclusion of the contract is not in his commercial or other business activity. It is a natural or legal person who buys goods or services for purposes other than trading these products or services.

Purchase contract - Buyer's order is a draft purchase contract and the actual purchase contract is a binding agreement the moment of delivery to the buyer's proposal (binding confirmation of an order by the seller). From that moment between the buyer and the seller created mutual rights and obligations.

Order and purchase contract

By concluding the purchase contract / ordering product via e-shop buyer confirms that he is familiar with these business conditions and the complaint procedure and agrees with them. These business terms and regulations are adequately buyer prior to carrying out orders and has the opportunity to become acquainted with them. These business terms and regulations are an integral part of the contract.

The contract is concluded in the Czech language, unless there are circumstances on the part of the seller or buyer, the contract can be concluded also another side to read. The contract seller is archived for its successful fulfillment and is not accessible to third parties. Information about individual technical steps leading to the conclusion of the contract are clear from the process of ordering from our online shop and the buyer has the option before sending the order be checked and repaired, if necessary. These conditions, as well as the complaints procedure, are displayed on the website of our online store and it is therefore possible to archive and reproduce buyer.

The rights and obligations of the seller

The seller is obliged to execute the order received, send the goods ordered to the address indicated in the case of the ordered distribution on DVD or permit after paying its withdrawal from www.condorworld.eu. When accepting the shipment from the carrier the buyer receives the goods and a tax receipt and delivery (warranty) list. If the buyer ordered distribution through downloads from www.condorworld.eu, tax receipt and delivery (warranty) list will be available in electronic form for download after paying the product.

The seller is obliged to delete the registered buyer from the database if they request it in writing.

Seller has the right to refuse an order if the buyer has repeatedly failed to fulfill its commitment to remove the goods and pay the purchase price, or violates the license conditions (see license terms).

The rights and obligations of the buyer

The buyer is obliged to create an account on www.condorworld.eu. Does not need to provide any personal information.

The buyer must possess a license for Condor Soaring Simulator program and have this program in the last valid version installed on your computer.

The buyer is obliged to give correct and complete mailing address to which the ordered goods to be sent in case the selected product distribution on DVD by sending cash on delivery. If the product is bought through downloads from the Internet, may not provide any personal information.

The buyer is obliged to remove the merchandise and pay full price. The total price the buyer is understanding when completing your order prior to its binding confirmation.

Increase if the price of goods than the original sales price, the buyer has the right to withdraw from the contract without any reimbursement.

The consumer has the right to cancel the order or sent to withdraw from the contract within 14 days of receipt of goods according to the valid § 53, para. 7 of the Civil Code. This right is not primarily for settling the complaint goods.

If it chooses, the manifestation of the will of withdrawal delivered in writing to the Seller no later than 14 days from receipt of the goods. We recommend doing writing, which ensures particularly verifiability of the legal act, canceling the contract.

The consumer is obliged to hand over to the Seller undamaged goods without any signs of use or wear, if possible in the original packaging and all accessories. Upon receipt of returned goods, the seller return the appropriate amount previously agreed manner and no later than 30 days from the effective expression of the will of the buyer (delivery charges from termination of contract).

In the event that the deadline for withdrawal is a withdrawal from the contract void and the consumer thus no right to return the goods.

The consumer can withdraw from the contract in the following cases:

upon delivery of audio and video recordings and computer programs, if the buyer their original packaging, in this case used the supplied license key download or installation of the product (this does not preclude the consumer's right to claim the delivered product).
When accepting the shipment, the buyer is advised to check the status of the consignment and refuse to accept incomplete or damaged shipments. Damaged or incomplete shipment must promptly by phone or e-Maie notify the Seller.


The complaints procedure applies to goods that were bought in this shop. and whose claim was within the warranty period. If a party consumer, the rights of the buyer untreated Complaints Procedure Civil Code (no. 40/1964 Coll.) And the Consumer Protection Act (no. 634/1992 Coll.).

For each commodity is attached invoice and delivery note, which may serve as a guarantee.

The complaint puts the customer in writing at the address of the seller or by e-mail.

Complaints are handled within 30 days and the customer is on the outcome informed.


Warranty conditions

Warranty for supplied goods is 24 months .. The warranty period for delivered goods is extended for a period of time, after which the product was under repair.

Warranty claims the buyer has the right to:

in the case of removable defect, the right to free, fair and timely removal of defects, replacement of defective goods or defective parts, if not due to the nature of the defect disproportionate, and if such a procedure is not possible, the right to a reasonable discount on the purchase price or withdraw from the contract.
in the case of irremovable defect preventing proper use of goods, replacement of the defective goods or to withdraw from the contract.
in the case of removable defects occurring in greater numbers and repeatedly preventing proper use of goods, replacement of the defective goods or to withdraw from the contract.

In case of replacement during the warranty period warranty is restored in full. The customer gets a new warranty. Another possible claim will apply under the new warranty.

In the event that the matter on receipt by the buyer is not in conformity with the contract (hereinafter referred to as "conflict with the contract"), the buyer has the right to the seller free of charge and without undue delay, put the product in accordance with the purchase agreement, and according to by exchanging the buyer or repairing; if such a procedure is not possible, the buyer may request a reasonable discount on the price or withdraw from the contract. This does not apply if the buyer about the conflict with the contract knew or conflict with the contract he has caused. Conflict with the contract, which will take effect within six months of the takeover is considered a contradiction existing in its takeover, if not in the nature of things or if it is proven otherwise.

Guarantees do not apply in the following cases:

mechanical damage, improper installation, handling or operation
If the damage caused by computer viruses
use of goods in terms that its parameters do not meet the parameters set out in the documentation
goods damaged by use contrary to the conditions specified in the documentation

Protection of personal data

Personal data (including name and address) of customers are kept in accordance with the applicable laws of the Czech Republic, especially the Law on Personal Data Protection no. 101/2000 Coll. subsequent amendments and regulations. All data collected from customers are used solely for internal trade and will never be disclosed to third parties. Exceptions are the carriers, which are the customers' personal data transmitted to the minimum extent that is necessary for the smooth delivery of goods, and possibly a bank that participates in the execution of the order. Personal data of customers are fully protected against abuse. Data are stored and not shared with third parties. The customer accepts the conclusion of the collection and processing of personal data in our database after the successful completion of the contract and until a written statement disagreeing with the workmanship. The customer has the right to access their personal data and the right to correct them, including other legal rights to such data.

The buyer has the right to delete your personal data from the database if he asks for it in writing. Seller hereby undertakes no later than 3 days from receipt of the written request any information about the buyer from the database to delete.

Valid from September 1, 2012



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